Mr. Eight

Legal

Privacy Policy

MR EIGHT REAL ESTATE DEVELOPMENT L.L.C
Last updated: 4 September 2026

01About this Privacy Policy

This Privacy Policy explains how MR EIGHT REAL ESTATE DEVELOPMENT L.L.C ("Mr. Eight Development", "Mr. Eight", "we", "us" or "our") collects, uses, stores, shares and protects personal data when you visit www.mr8.ae, use a Mr. Eight project website, contact our team, submit an enquiry, request property information, register as a sales partner or otherwise interact with our digital services.

For the purposes of applicable data protection law, MR EIGHT REAL ESTATE DEVELOPMENT L.L.C is the controller of the personal data described in this Privacy Policy unless another entity is specifically identified at the point of collection.

This Privacy Policy should be read together with our Cookie Policy, Terms and Conditions, Website Disclaimer and any additional privacy notice presented when personal data is collected.

02Personal data we may collect

We may collect the following categories of personal data, depending on how you interact with us:

  • Identity and contact information: name, email address, telephone number, country of residence, nationality, preferred language and communication preferences.
  • Property enquiry information: projects, locations, residence types, price ranges, investment plans, preferred viewing times and other requirements you choose to share.
  • Transaction and relationship information: records of enquiries, appointments, correspondence, reservations, contracts, payments and after-sales communications where relevant to your relationship with us.
  • Sales-partner information: company name, trade licence information, RERA certificate or ORN, VAT status, authorised-signatory details, identification documents, broker card, power of attorney and bank-confirmation or IBAN documents where submitted for partner registration.
  • Website and device information: IP address, device type, browser, operating system, approximate location, referral source, pages viewed, links selected, date and time of access, session information and cookie or advertising identifiers.
  • Communications and preferences: messages, call notes, requests, feedback, complaints, event registrations, marketing choices and records of consent or withdrawal.
  • Public and third-party information: information received from an authorised broker or sales partner, a service provider, a social-media platform, a referral source or a publicly available business source, where permitted by law.

Please do not provide personal data that is not reasonably required for your enquiry. If you provide personal data relating to another person, you must be authorised to do so and should ensure that the person understands how their data may be used.

03How we collect personal data

We may collect personal data:

  • directly from you through website forms, email, telephone, WhatsApp, meetings, events, sales galleries and contractual documents;
  • automatically when you use our websites or interact with our digital communications;
  • from authorised real estate brokers, sales partners, referral partners and professional advisers;
  • from service providers supporting our websites, customer relationship management, communications, analytics, security and advertising; and
  • from public registers or other lawful sources where verification is required.

04How we use personal data

We may use personal data to:

  • respond to enquiries and provide requested project, pricing, availability, investment-plan or service information;
  • arrange calls, meetings, private presentations, property viewings and sales-gallery visits;
  • take steps requested before entering into a reservation or sale and purchase agreement;
  • manage customer, owner, resident, supplier and sales-partner relationships;
  • review and process broker or sales-partner registration applications;
  • operate, maintain, secure, troubleshoot and improve our websites and digital services;
  • understand website use, campaign performance and audience interests;
  • send project news, event invitations and marketing communications where permitted;
  • personalise communications and maintain accurate contact preferences;
  • prevent fraud, misuse, unauthorised access and other security incidents;
  • comply with legal, regulatory, accounting, audit and record-keeping obligations;
  • establish, exercise or defend legal claims; and
  • support a corporate transaction, restructuring or transfer of business, subject to appropriate safeguards.

05Lawful basis and consent

We process personal data only where there is an appropriate legal basis under applicable law. Depending on the circumstances, this may include your consent, steps requested by you before entering into a contract, performance of a contract, compliance with a legal obligation, protection of legal rights, or another lawful ground available under applicable UAE law.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before it was withdrawn. Certain services may not be available if the personal data required to provide them is not supplied.

06Marketing communications

We may send property updates, invitations, company news and other promotional communications where you have requested them or where otherwise permitted by law. You can opt out at any time by using the unsubscribe method in the communication or by contacting office@mr8.ae.

Transactional, contractual, security and service communications are not marketing messages and may continue where necessary for an existing relationship or legal obligation.

07Cookies and similar technologies

Our websites may use cookies, pixels, tags, local storage and similar technologies. Essential technologies support core website functions. Functional, analytics and marketing technologies are used according to your choices and applicable law. Further information is provided in our Cookie Policy and live cookie preference centre.

08When we share personal data

We may share personal data only where reasonably necessary and subject to appropriate safeguards, including with:

  • Mr. Eight group or affiliated entities supporting development, construction, management, hospitality, sales and customer service;
  • website hosting, cloud, CRM, communications, analytics, cybersecurity, payment and document-management providers;
  • authorised brokers, sales partners or referral partners involved in your enquiry or transaction;
  • banks, escrow trustees, mortgage providers and transaction-service providers where relevant and authorised;
  • architects, contractors, property managers, hospitality providers and after-sales service providers where required to deliver a requested service;
  • professional advisers, including lawyers, auditors, insurers and consultants;
  • government departments, regulators, courts, law-enforcement bodies or other authorities where disclosure is required or permitted by law; and
  • a buyer, investor or successor in connection with a legitimate corporate transaction, subject to confidentiality and legal safeguards.

We do not sell personal data. We require service providers acting on our behalf to use personal data only for the authorised purpose and to protect it appropriately.

09International data transfers

Some service providers or recipients may process personal data outside the United Arab Emirates. Where personal data is transferred internationally, we take steps required by applicable law to ensure an appropriate level of protection. These steps may include assessing the destination, using contractual safeguards, obtaining consent where required or relying on another lawful transfer mechanism.

10Data retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, including the duration of an enquiry, customer or partner relationship and any applicable legal, regulatory, accounting, warranty or dispute period.

Retention periods vary according to the type of record and our legal obligations. When personal data is no longer required, it will be securely deleted, anonymised or placed beyond use, subject to lawful archival requirements.

11Data security

We use reasonable administrative, technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, role-based permissions, secure hosting, encryption where appropriate, monitoring, backups and confidentiality obligations.

No internet transmission or storage system can be guaranteed to be completely secure. You are responsible for using secure devices and communications and for keeping any access credentials confidential.

12Your rights

Subject to applicable law and any permitted limitations, you may have the right to:

  • obtain information about the personal data we process and how it is used;
  • request access to or a copy of your personal data;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of personal data in appropriate circumstances;
  • request restriction or cessation of certain processing;
  • withdraw consent where processing is based on consent;
  • object to direct marketing;
  • request transfer of personal data where the legal requirements are met;
  • request human review of certain decisions made solely through automated processing; and
  • submit a complaint to the competent data protection authority.

To exercise a right, email office@mr8.ae and provide enough information to identify your relationship with us and the request. We may need to verify your identity before responding. We will handle requests within the period required by applicable law.

13Children

Our websites are intended for adults interested in real estate, professional partnerships and related services. We do not knowingly collect personal data from children without the authorisation required by law. If you believe that a child has provided personal data improperly, please contact us.

14Third-party websites and platforms

Our websites may link to project websites, social-media platforms, map services, video platforms, banks, government services or other third-party websites. Those services operate under their own terms and privacy notices. We are not responsible for their privacy practices and recommend reviewing the relevant notice before providing personal data.

15Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in law, technology, website functions or business practices. The revised version will be published on this page with a new "Last updated" date. Where required, we will provide additional notice or obtain renewed consent.

16Contact us

For privacy questions, requests or complaints, contact: